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Bilingual Service Representative

Are you BiLingual in English/French (Quebec) and an Experienced Customer Service Professional who prides themselves in making sure the Customer's Experience is Exceptional? 

A local E-Business Company is seeking English/French (Quebec) speaking, motivated and dedicated individuals who want to provide superior customer service to customers of high-end premier brands and services. They are seeking individuals who have made or are looking to make a Career in Customer Service. 

If you are interested in a Temporary to Hire opportunity to join a company with a great marketplace reputation, apply today! 

Job Responsibilities

Respond to, handle and resolve customer inquiries via phone, email and/or instant message (chat) 
Provide customers with product and service information 
Research and resolve issues 
Process orders, forms and applications 
Identify and escalate customer issues 
Handle customer billing questions 

 

Skills/Abilities

BiLingual English/French (Quebec)
Ability to deliver outstanding customer service 
Excellent listening skills 
Strong empathy skills 
Ability to problem solve 
Ability to multi-task 
Attention to details 
Positive dynamic compassionate personality 
Ability to adapt to a fast-paced environment 
Excellent Data Entry, Spelling, Grammar and Customer Service Skills 

Experience/Requirements

Ability to navigate in a Windows environment 
Flexibility in Scheduling (Days/Hours) 
Six months or more experience in a customer service environment preferred , 
High School Diploma or equivalent 

Interested, Qualified Individuals please apply today for consideration.

Position Details

Minimum Qualifications:

·         Entry Level

Career Category:

·         Category: Business Operations & Administration - Type: Clerical & Administration

Education Required:

·         High School/GED

Job Characteristics:

·         Full-time

·         Part-time

·         Salary/hourly

How to Apply

If you are interested in applying for this position, please email FACC-Michigan at info@faccmi.org for directions on how to submit your resume to this company. 

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French American Chamber of Commerce, Michigan Chapter
c/o Clayton & McKervey, P.C.
2000 Town Center, Suite 1800
Southfield, Michigan 48075
USA

Email: info@faccmi.org
Tel.  (248) 936-9473 
Fax (248) 208-9115

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