Are you BiLingual in English/French (Quebec) and an Experienced Customer Service Professional who prides themselves in making sure the Customer's Experience is Exceptional?
A local E-Business Company is seeking English/French (Quebec) speaking, motivated and dedicated individuals who want to provide superior customer service to customers of high-end premier brands and services. They are seeking individuals who have made or are looking to make a Career in Customer Service.
If you are interested in a Temporary to Hire opportunity to join a company with a great marketplace reputation, apply today!
Respond to, handle and resolve customer inquiries via phone, email and/or instant message (chat)
Provide customers with product and service information
Research and resolve issues
Process orders, forms and applications
Identify and escalate customer issues
Handle customer billing questions
BiLingual English/French (Quebec)
Ability to deliver outstanding customer service
Excellent listening skills
Strong empathy skills
Ability to problem solve
Ability to multi-task
Attention to details
Positive dynamic compassionate personality
Ability to adapt to a fast-paced environment
Excellent Data Entry, Spelling, Grammar and Customer Service Skills
Ability to navigate in a Windows environment
Flexibility in Scheduling (Days/Hours)
Six months or more experience in a customer service environment preferred ,
High School Diploma or equivalent
Interested, Qualified Individuals please apply today for consideration.
· Entry Level
· Category: Business Operations & Administration - Type: Clerical & Administration
· High School/GED
If you are interested in applying for this position, please email FACC-Michigan at email@example.com for directions on how to submit your resume to this company.